Edmontonians can now access several resources to stay informed about how the City’s Problem Property Initiative (PPI) and its partners are addressing problem properties. 

An electronic newsletter - The Problem Property Initiative News - has been launched and is available for anyone interested to subscribe to get news delivered directly to their email inbox. Residents can sign up by visiting edmonton.ca/ProblemProperties. 

The PPI has also developed a data dashboard that uses charts, graphs, and maps to display details about the initiative’s performance. The PPI dashboard will provide residents with such information as the numbers of problem property files opened, inspections conducted, and days to close a file. This resource will also soon be found at edmonton.ca/ProblemProperties. 

These new resources add to several that already exist, including an increasingly informative and user-friendly web page, a confidential problem property reporting form, a PPI booklet, and a printable one sheet.

Through regular public communication, the PPI aims to build awareness of its work and strengthen relationships with residents affected by problem properties. These two new communication resources increase the ways that Edmontonians can keep in touch with the PPI.

Public communication is an essential part of the PPI’s long-term strategy to address problem properties. Since beginning to implement the strategy in late 2022, the PPI has:

• interacted with 4,891 people from 225 neighbourhoods and 62 stakeholder groups
• participated in 28 stakeholder meetings or neighbourhood events
• hosted 3 Meet & Greets with 157 community members from 26 neighbourhoods
• delivered 17 presentations
• surveyed 3,994 community members
• sent 8 newsletters 
• published 18 news articles or blogs
• activated 20 social media posts, with over 72,000 views
• received 12,329 web page visits
• mailed information to 32,464 addresses
• and distributed 600 PPI booklets

Resources and Contacts 

• To learn more about the Problem Property Initiative, visit edmonton.ca/ProblemProperties.  
• To report a problem property call 311, contact 311 online or use the confidential reporting form at edmonton.ca/ProblemProperties.
• To report an unsecured vacant property call 311 or email communitypropertysafetyteam@edmonton.ca. 
• For general inquiries or to engage directly with the Problem Property Initiative, email problemproperties@edmonton.ca.

Information provided by the City of Edmonton.